Policies & Procedures

To minimize time spent in informing all employees of business policies and procedures, we can develop a guide specifically oriented to your business. This guide may include information related to Human Resources, Finance, and Administration.

It is also required for re-aligning and integrating staff functions and roles for optimal performance, networking and realization of organizational goals. The purpose of this seminar is to define the Human Resources planning function as integral to business planning; to examine characteristics of a fully integrated planning process. Participants will discuss the Human Resources planning mission, process, activities and effectiveness measures, how the Human Resources planning function has become part of a collaborative team process.

Developing Mission, Vision and Goals

In today's ever-changing business environment, leaders must use visionary thinking to develop appropriate goals and strategies for their companies. They must examine how their organizational processes and human resources can work together with a unified focus to guarantee responsiveness in a competitive global environment. Innovative and proactive planning must achieve close coordination throughout the organization in order to retain a sustainable competitive advantage.

To examine concepts and analytical skills required to diagnose today's competitive business environment. Participants will learn how to determine and coordinate corporate, divisional and departmental action plans that focus on the vision, and how to build in the flexibility needed to remain adaptable and responsive on demand.

Developing Mission, Vision and Goals

Performance Appraisals

Performance appraisals have long been regarded as one of the most critical yet troubling areas of Human Resources Management. It is an important mechanism for the communication and control of organizational goals and objectives, and for providing feedback, guidance, and motivation to employees. Information communicated during the performance appraisal can have long-term effects on employees' attitudes towards their job, their supervisors, and the organization.

To demonstrate the purposes of performance appraisals in relation to organizational goal accomplishment; to provide prescriptions for improving the appraisal system. Participants will discuss methods for enhancing the development, implementation and evaluation of performance appraisal systems, in light of operational processes, to create a customer-focused organization.

Performance Appraisals

Needs Assessments

We have systems to aid you in interviewing your employees or clients for the purpose of identifying their specific needs. Our instruments are designed to ask specific questions about their needs. The analysis includes General Business Planning, Marketing, Human Resource and Finance.

Needs Assessments may be used as a means to identify training and consulting needs. An assessment of needs may be conducted prior to facilitating a specific seminar. The information is then used to customize the training and consulting intervention.

Employee Surveys

We have experienced professional consultants who have proven success in designing and executing customer and employee surveys. It is critical to obtain feedback from customers and employees.

We will design a survey which will provide information which can be used to assess the level of customer and employee satisfaction.

It will also provide information which will assist in future decision-making.