The Leadership Development Process

Leadership behaviour has a significant role in shaping the organization's culture. The Leadership Development Process has several key features to ensure that leaders not only develop the skills they need, but that they also achieve the desired outcomes – increased employee engagement, commitment and performance.

It is a process not an event. Integro’s Leadership Process consists of four levels of leadership development designed to be run over 12 to 15 months.
The appropriate use of learning instruments. In addition to Integro’s Flexibility and Trust Survey, we have included a number of learning instruments developed by Inscape Publishing Inc to provide leaders with feedback about different aspects of their behaviour. Each new layer of self-awareness contributes to an ongoing increase in emotional intelligence.
Application in the workplace is required. After each session there are specific application assignments leaders complete with their teams. The focus is of these assignments is on the employee… increasing their engagement and commitment, and focusing them on delivering value to the customer that your competitors can’t match.
One-on-one coaching. Follow-up coaching for each leader is provided after each session, with a focus on supporting leaders in achieving their own personal development goals, as well as coaching them through the implementation of the assignments with their teams.
The Leader’s Journal. During each session leaders receive a journal that outlines their individual and team action steps and provides the opportunity for them to document progress made for debriefing in their one-on-one coaching sessions.

The Leadership Development Process provides leaders with the knowledge, skills, and tools they need to:

Build a High Performance Team
Align their team with Purpose and Values
Deal with Differences
Coach, Counsel and Mentor
Build Trust

“Strong leadership development processes are focused on emotional and intellectual learning, where people engage in structured activity that they can use to examine their own and others’ behaviour. Exemplary processes are multifaceted, using a bold mixture of learning techniques; they are conducted over a period of time; and they take the culture head on.”

Managing Things... Leading People

Managing Things... Leading People is 3 day leadership program that has benefited thousands of supervisors, managers and executives across Canada. With a 16 year track record of outstanding success in presenting to all levels of management, this program focuses on Management and Leadership Skills, Team Building, and Managing Change

Program Highlights:

Transform your managerial talents into dynamic leadership skills
Learn new techniques to create a positive work environment and avoid “cultural poison”
Identify your leadership strengths and weaknesses
Captivate your customers through enhanced influencing skills, presence, and confidence
Develop a charismatic presentation style and project a positive mental attitude
Generate increased team productivity by working effectively with different leadership styles
Read the motivational “buttons” that guarantee customer and team buy-in
Learn how to lead both individuals and teams at different stages of development
Develop and master rapport building approaches that increase trust

Session Objectives:

To master techniques to deal with change, to supervise change, and to lead change
To implement techniques to establish and maintain win-win relations with others
To take responsibility for our thought choices and accept the empowerment within attitude choices and paradigm flexibility
To learn how to “get in sync with others” and be able to “flex” to others’ styles in order to maintain high motivation and trust
To learn how to create and maintain High Performance Teams with outstanding synergy and output
To commit a “Contract for Change” and a blueprint for action

Dr. Denis Shackel, a specialist in developing Human Resources, successfully presents workshops designed to unlock the talents of those within management, business, and government organizations. Denis’ experience includes a full Professorship at the University of Toronto teaching educational psychology and where, in 2000, he was honoured as Professor of the year. Denis was honoured again in 2004 and 2010 by being chosen Professor of the year at the prestigious Ivey School of Business where he currently teaches Management Communications. Denis is also a published author. His book, “Five Seconds at a Time” is a compelling mix of survival, leadership principles and real-life stories, that inspires readers to achieve the seemingly impossible.

Managing Things... Leading People Brochure

Managing Things... Leading People Part II

This exceptional 2 day program is a follow-up to our outstanding and highly acclaimed management leadership program, Managing Things... Leading People. Dr. Shackel provides managers and leaders a rare experiential opportunity to master skills which ensure you become significantly more effective, taking your teams to new heights.

Multiply your managerial / leadership skills
Establish habits to persuade and lead
Perfect your presentation skills
Harness your thinking power
Enhance your delegation skills
Master difficult conversations / situations
Boost your listening skills to new peak levels
Live the life of your dreams

Self Awareness / Self DiSCipline

Establish habitual self-management in order to lead others
Accept responsibility and accountability
Seize opportunities and overcome obstacles

Interpersonal Skills / Presentation Skills

Learn to maintain an "attitude of gratitude" and establish positive relationships
Master exceptional communication/presentation skills
Handling conflict and challenging conversations
Learn new listening approaches and how to be a exemplary listener

Leadership Skills

Persuading & Influencing Others
Making hard decisions, implementing action
Setting clear expectations

Managing Things... Leading People II Brochure

Developing Effective Leadership

Leaders are important for three reasons: they are responsible for the effectiveness of an organization; they are the anchors during upheaval and constant change prevalent in today's economy; and they have the skills, flexibility and creativity to acquire new knowledge and to use it to create continuous improvement. These qualities bring them to the forefront as navigators towards clearly defined organizational missions.

All organizations are not created equal, the same goes for leaders within those organizations. Whether you are looking for a new addition to your existing leadership training or are starting from scratch we can customize a solution to meet the unique needs of your organization, and your leaders.

Leadership Training (Online & Classroom)

While a savvy manager can inspire and motivate team members, a poor manager has the opposite effect, and the entire department — and the company — will suffer as a consequence. Productivity declines, employee morale diminishes and eventually the top performers will start looking for jobs elsewhere — even with competitors.

Essential Skills of Leadership teaches supervisors, team leaders and managers the following skill points crucial to effectively managing a team:

Maintain and enhance team member self-esteem: Managers and team leaders will develop the critical skills necessary to effectively delegate, evaluate performance, correct work habits, deal with complaints and resolve conflicts while supporting each team member’s sense of self-respect and dignity.
Focus on behavior: Leaders will learn how to solve problems more effectively and with less stress by dealing with what team members do rather than with their attitudes or personal character.
Encourage team member participation: Leaders will learn to involve team members in decision-making, problem-solving, goal-setting and other activities to motivate, empower and inspire them.

Essential Course Materials

Essential Skills of Leadership is available in classroom, online and blended formats to accommodate any organization or type of business.