Management Skills for Supervisors

In these times of tight budgets and rapid change, the supervisor has acquired new work responsibilities and new relationships. You need technical skills, abilities to get the job done, the cooperative attitude of others, a commitment to shared goals, and above all, the ability to direct and motivate the people you rely on.

You need to be a powerhouse of efficiency and productivity, and to have the skills to handle your managerial responsibilities with confidence and with ease. To address all of today's challenges, and the skills and knowledge required to meet them. Participants will learn techniques for interpersonal effectiveness with employees and co-workers, operational effectiveness in managing goals and objectives, and organizational effectiveness in managing teamwork and cooperation.

Teambuilding

High performance teams possess a powerful esprit de corps, a common feeling of purpose, pride, loyalty and responsibility. The team is united in its fulfillment of vision, organizational mission, and consistently meets the challenging objectives of new opportunities. In spite of today's ambiguity and uncertainty, the innovative spirit of teams is committed to continuously improving all aspects of the job.

Bringing the team together for a 1 or 2 day seminar begins with identifying the specific needs of the team. This is achieved through an online needs assessment. The customized session benefits the team in that they have the opportunity to discuss ways they can be more effective as individuals and as a team. A tangible, written plan for improvement is created to outline current opportunities for growth. The outcome of a team building session is a more cohesive, higher performing, team.

Session Objectives

To define "team" and the process of "teambuilding"
To identify each team members' behavioural style and learn how to flex to work with each style
To learn the stages of team development and identify your team's present stage
To review characteristics that reflect effective and ineffective teamwork
To become aware of how you can measure the challenges faced by your individual team members
To gain a common understanding of the strengths and weakness of your team
To generate an image that describes how your team is currently functioning

Teambuilding

Delegation

Delegation is an important management skill to develop. When you delegate tasks you give an opportunity for the individual to develop or further enhance skills, feel trusted and motivated. It is also a critical step in mentoring others to gain valuable experience and prepare the individual for promotion.

The degree to which you delegate depends on the individual’s readiness, knowledge and experience. If not paced properly, the individual may feel abandoned. Learn how to delegate properly and learn the negative consequences to not being an effective delegator. As a manager, your return on effective delegation will save you time and generate more engaged employees.

Motivating Yourself & Your Employees

Self-motivation in high-achievers and effective leaders means always moving in the direction of established goals. Leaders understand that achieving manageable goals in the pursuit of excellence can realize self-esteem and outright exhilaration! Motivating and inspiring their employees can bring about the same results, as they unleash their creativity and deliver excellent service in an environment of ongoing positive feedback.

To explain the relationship of behaviour and the resulting feedback as the key to motivation. Participants will examine how attainable goals, harmonious work relationships and effective communication work together to build support, self-esteem, self-confidence, and to enhance job satisfaction for managers and employees.

Motivating Yourself & Your Employees